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Overcharged For Medicine? Call Helpline, will also tell you prices of scheduled drugs


By parul118, Section Health
Posted on Sat Apr 26, 2008 at 05:26:43 AM EST

There's good news for consumers. If you have been overcharged while buying a medicine, or simply cannot find a particular medicine in the market, you will soon be able to call a 24x7 helpline and register a complaint.

It will give consumers information on essential medicines and their prices, and also help them locate a cheaper generic version if an expensive, branded version has been prescribed. The helpline will be run by a consumer organization,VOICE,and initially funded by the government. A toll-free number, which can be accessed from anywhere in the country, is likely to be introduced soon.

Helpline will prevent overpricing of drugs
A helpline to be launched by consumer organization, VOICE, and initially funded by the government is likely to be introduced soon. The helpline will also tell you prices of scheduled drugs, which are under government control.

In another move to benefit the "aam admi", the government has decided to promote sale of non-branded generic drugs (cheaper versions of branded medicines) by setting up drug stores in each district. These stores -- to be run by non-governmental organizations and agencies like Red Cross -- will sell drugs at reduced prices. Doctors at government hospitals will be asked to prescribe generic drugs.

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For people who have access to computers and are tech savvy, a facility for airing grievances and seeking information on medicines is available from Wednesday on the website of drug regulator, NPPA (www.nppaindia.nic.in). So, not only can consumers lodge their complaints online, they can also inform NPPA about non-availability or shortage of medicines or about those being sold without government approval.

Significantly, prices of certain essential drugs like painkillers and anti-allergic medicines, including Nimesulide and Cetrizine, may go down soon. The government and the industry are working on an agreement to cap trade margins at 400% of the manufacturing cost. So, if the manufacturing cost of a drug is Re 1, the price (after taking into account 35% trade margin for the wholesaler) will be Rs 7.50 in the market against the price of Rs 37.

These non-branded generic drugs constitute about 5-7% of the Rs 30,000 crore market, and are sold by chemists at huge margins -- as high as 1,000%.

Source: Hindustan Times, 24-April, 2008

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